When you copy and paste text from a MS Word document (or other word
processing software) into data fields on eResearch applications,
certain characters can cause problems (internal server errors) with
the system. The trademark, alpha and beta symbols along with apostrophes
and double quotations copied from another document are examples of these
problematic characters. eResearch systems that have been affected
include EGMS proposals, Expertise database generated biosketch and the
IRB/IACUC Continuing Review form. If you find a section in your
document without an entry key or you receive an Internal Server Error
please call the EGMS technical helpline at 612-624-1600 for
assistance.
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