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  Home > eResearch Systems Work Tip

eResearch Systems Work Tip

Date: 11-29-2005

When you copy and paste text from a MS Word document (or other word processing software) into data fields on eResearch applications, certain characters can cause problems (internal server errors) with the system. The trademark, alpha and beta symbols along with apostrophes and double quotations copied from another document are examples of these problematic characters. eResearch systems that have been affected include EGMS proposals, Expertise database generated biosketch and the IRB/IACUC Continuing Review form. If you find a section in your document without an entry key or you receive an Internal Server Error please call the EGMS technical helpline at 612-624-1600 for assistance.